Valerie Cade - Workplace Bullying Expert, Speaker & Author
The Facts About Workplace Bullying:
Why do companies and organizations, need awareness on Workplace Bullying?
Reason: Because Workplace Bullying occurs in every country in the world.
And: At least 1 out of 6 people have reported being bullied at work. That’s nearly 20%.
What happens with this ‘silent cyanide’ is that employees and managers withdraw and lose valuable momentum. Whether the bullying occurs internally or with your customers, many are left confused, less productive and worse yet, your great employees start to leave.
Did you know that 67% of those being bullied have the intention of:
1. Leaving their job (30%), or 2. Staying in their job and doing nothing (37%)?
Workplace Bullying: is repeated, deliberate, disrespectful behavior toward another.
You may be a Target if you are repeatedly:
- Left out of important information loops that affect your performance;
- Subjected to constant criticism, verbal attacks, blame; or being ignored;
- Exposed to a bully boss who has an unwillingness to communicate, cooperate and connect with you in any normal interpersonal exchange.
For Targets: my desire is to give you the very best tools and strategies you can count on, to regain the confidence and respect that you deserve. Being bullied is not your fault.
For Managers, Supervisors, Leaders and HR Professionals, you may be faced with:
- Having a ‘bully’ employee that you can’t seem to control;
- Being made aware of a workplace bully in your department/organization, but not having the knowledge, skills or support to handle all sides effectively or;
- Not having the time to deal with inter-personal challenges due to work demands…but morale is getting worse.
For Leaders: my aspiration is to give you the finest, turnkey systems you can use in order to address Workplace Bullying with ease, and therefore gain back the positive morale and productivity that you deserve.
Why Workplace Bullying Inspiration, Information and Implementation is Important:
1. When employees were asked if their workplace situation affects their family and primary relationships, 87% said yes.
2. When managers and supervisors were asked if they had the tools and support to stop workplace bullying…93% said No.!
Stopping Workplace Bullying is everyone’s responsibility. “Bully Free at Work” was created with you in mind!
Biography
Valerie Cade has earned worldwide acclaim as a Professional Speaker and Business Consultant and she is the author of “Bully Free at Work”, which is currently distributed in over 100 countries world-wide.
She truly has a gift for inspiring those who work to support and lead others, whether it’s in healthcare, government, the corporate sector, education or not-for-profit settings.
Valerie has been noted as: Enthusiastically…subtle, delightfully…engaging, creative, humorous and genuine.
For the past 17 years, Valerie has led hundreds of sessions throughout North America, Europe, China and Russia, combining relevant, humorous and heartfelt approach combined with her business acumen.
As CEO of one of Canada’s largest training companies, Valerie helped turn this near-bankrupt company into profitable success. In addition, her work in creating Inspired Workplaces, where People “want to”, helped raise satisfaction levels in hospitals, health care, credit unions, universities and other businesses to over 80 – 90% - sustained.
What people are saying...
The recent passage of Bill 168 (legislation that makes acts of workplace violence illegal under the Occupational Health & Safety Act) prompted us to seek guidance on how to empower those wishing to exercise their rights under this Bill and ensure that they were treated with the dignity and respect that they deserve. Our search led us to Ms. Valerie Cade, CSP - a workplace bullying expert who has earned worldwide acclaim for her ground-breaking work in this field. Fortunately for us, all the stars lined up and we were able to add Ms. Cade to our agenda - but as we were to find out, hers was the star that would shine brightest among our keynote guests.
Scheduled for a 90 minute address on Sunday morning, Ms. Cade did an amazing job at keeping the audience attentive and engaged - so much so that they were left asking for more time. Speaking from the heart with sincerity, honesty and genuine passion she shared both her knowledge and unique gift of communication to connect with each member. Dealing with a difficult and sensitive topic with the skill of Wayne Gretzky stick-handling a puck, it was obvious that Valerie had done her homework and had a very real understanding of those in the room. Interspersed with keen insights and real-life tips, she was able to weave in humour and anecdotes from her own life as she walked us down a path paved with information, past the signpost marked inspiration and to our destination of implementation. These ingredients came together like magic in a recipe for success that resulted in a five star presentation.
Energetic, encouraging, inspiring, warm, caring, funny and eager to listen; Valerie is an incredible person whose spirit, gifts and talents are well-suited to every audience. She took the time to learn about our members and customized her program in such a way that it would be real and meaningful for all - and her efforts clearly paid off.
Following her presentation, Valerie graciously agreed to stay with us and took the time to speak with all those who approached her - another example of her approachability and willingness to help.
From the time that we first connected, to co-ordinating this presentation, to doing a post-Conference follow-up, working with Valerie and her wonderful assistant Sheila has been both delightful and rewarding. Valerie delivered on all promises and exceeded all expectations - as evidenced by the consistently positive comments on our feedback sheets. It is with this in mind that I heartily recommend Valerie as an excellent choice to address your members.
–Education Manager, International Brotherhood of Electrical Workers
A conceptual breakthrough in understanding workplace bullying and how it really affects people and organizations. More importantly, Valerie’s content is filled with great common sense how-to’s that are easy to understand and implement. Right on the mark!
–Senior Vice President, Community Savings Credit Union
It has been our distinct pleasure to have presented Valerie Cade as a business speaker at the 2008 Virginia State SHRM Conference. She offered proven ideas to “Bully- Proof” workplaces and her participant evaluations were the highest of any speaker at our conference. Val’s ability to establish rapport and engage her audience is both effective and energizing.
Many of the seminar participants report their total satisfaction with the abilities of Valerie Cade to “Bully-Proof the Workplace”. In addition, the practical implementation plans and advice she gave were the practical “take-aways” that everyone remarked positively about. Having this session certified for educational credits was fantastic.
I would highly recommend Valerie Cade as an exceptionally qualified speaker on a number of business topics. I am confident that every audience would find value and inspiration in her presentations.
P.S. Valerie also filled in at the last minute due to a speaker cancellation and delivered “How to Build Trust With People You Don’t Understand, Don’t Connect With, But Have to Work With” to a packed room (word got out!). She received a perfect score and inspired us to go back to work energized, confident and able!
–Society of Human Resource Professionals, Virginia
Programs
What Kind of Session Can We Have?
(All sessions can be a full day session: 4 hours or a breakout session of any length).
Encouragement for the Encouragers!
“How To Build Trust With People You Don’t Understand, Don’t Connect With, But Still Have to Work With.”
Wouldn’t it be great to know how to handle others “who don’t get it” and to be able to lead them to a win-win understanding with ease?!
This inspirational keynote will help professionals want to ‘work through anything with anyone’! This session helps to remove defensiveness with understanding through humor, relevant examples and creates the ability for participants at all levels to be able to approach others with ease. You will be able to narrow the inter-personal gaps between co-workers and figure out 'why do they do what they do' in order to create a respectful workplace for all.
(Ideally a complimentary keynote to your Bully Free at Work session. Can also be a breakout or seminar session.)
Bully Free at Work!
Yes! You Can Have a Respectful Workplace!
If you were to ask employers and employees what they could change about where they work, 90% of people would mention an inter‐personal situation that they’ve spent far too much time thinking about! Furthermore, they would add: “And I am not sure what to do about it either!”
This session gives participants the full awareness, hope and implementation to help stop workplace bullying both personally and organizationally. It restores hope and gives inspiration to create a respectful workplace with sustainability.
“The Cost of Workplace Bullying: Actual Risks and What You Can Do About it Right Now” (for Managers)
For managers and leaders who know that the topic of workplace bullying is gaining momentum but might not be aware of the specific risks that are right around the corner. Learn from other countries and what has happened to other organizations in order to prepare yourself to bully-proof your organization. This session will help you to gain the commitment needed to move ahead with a backbone, not a wishbone!
“Creating a Bully Free at Work Policy and Accountability System That Works! (for Managers)
For managers and leaders who want to stop bullying and disrespectful behavior at work. Creating a system of behavioral awareness and accountability where morale is positive once again. In addition, create your own workplace bullying policy and communication plan. Lastly, you’ll leave with a process for buy-in that will inspire the respectful workplace you deserve.
“Putting the PRO in Professional: How To Conduct Necessary & Critical Conversations that Work ”
Have you found yourself in situations where the ability to communicate tactfully, yet with confidence, would help you get what you want? Most of us have-and we also want to do that in a way that is not at the expense of others or ourselves. We can ignore these conversations, but doing so will become the number one reason for low morale and lack of accountability, and these avoidance situations can be turned around if you have a “safe” way to approach one another. This session gives everyone tools on ‘how to say it’, but not at the expense of yourself or others.
“Upgrading From First Class to World Class: Inspiring Fantastic Team Work and Creating a Great Place
First class is now the standard. World Class environments attract great people, energy and synergy. Any other type of environment is challenging at best to work within. Considering cutbacks, lack of resources and ‘challenging people dynamics’, what does it take to be World Class that is both realistic and attainable? You will be inspired to be World Class and you will reap the rewards for doing so…even during the tough times.
“Managing the Bully Customer”
Being bullied by your customers, clients, patients and/or suppliers makes you wonder “Is the customer always right?” Answer – No. But they are still the customer. Learn how to manage expectations and still maintain your composure and confidence while doing so. This session will also give you specific recovery tactics to not lose your customers’ (or your staff’s) loyalty, but in fact gain it!
