Rick Broadhead is one of North America's foremost experts on e-business and e-commerce. He is also a leading consultant, industry analyst, and professional speaker with a track record that is virtually unmatched in the technology industry.
He is the co-author or author of a record-breaking 36 books including Lightbulbs to Yottabits: How to Profit by Understanding the Internet of the Future, Get a Digital Life: An Internet Reality Check, and his most recent title, Dear Valued Customer: You are a Loser, an entertaining book that profiles some of the biggest technology gaffes ever made by organizations.
Rick is also the co-author of Selling Online: How to Become a Successful E-Commerce Merchant. Officially endorsed and sponsored by VISA, Selling Online has sold well over 100,000 copies worldwide and was used in VISA's national e-commerce training initiatives. An international success story, Selling Online has been translated into French, German, and Russian.
Many of Rick's books have been industry firsts. For example, he co-wrote Good Health Online, the first book in North America to comprehensively examine how the Internet can be used as a health resource for consumers.
As an executive education coach specializing in online marketing and online sales strategy at York University's Schulich School of Business, Rick has taught executives and managers from hundreds of leading North American companies, including prominent industrial and consumer-oriented firms such as Kraft Foods, HMV, Duracell, Polaroid, Motorola, Bayer, United Parcel Service, Kodak, Ford Motor Company, Benjamin Moore Paints, Lucent Technologies, Volkswagen, Samsonite, Sears, Xerox, Nestle, AT&T, and Coca-Cola.
Rick's services have also been retained by a wide variety of associations and government organizations, including the Canadian Real Estate Association, the Association of Crafts and Creative Industries, the National Spa and Pool Institute, Associated General Contractors (Oregon Chapter), the Canadian Paint and Coatings Association, the National Utility Contractors Association, the Alberta Home Builders' Association, the Canadian Meat Council, the Saskatchewan Call Centre Association, the Government of the Northwest Territories, the Insurance Corporation of British Columbia, Industry Canada, and the Minnesota Office of Tourism, where Rick provided a keynote address to over 400 tourism officals at the Minnesota Governor's Conference on Tourism.
Rick Broadhead's insights and analysis are regularly sought by journalists from both print and broadcast media. During the last ten years, he has conducted literally hundreds of interviews with radio stations, television networks, magazines and newspapers including The Wall Street Journal, CNBC, the Associated Press, CNN, USA Today, US News & World Report, PC Magazine, the Los Angeles Times, and the New York Times.
Rick holds an MBA in marketing from York University's Schulich School of Business, where has he was awarded the George A Edwards Marketing Medal for demonstrated excellence in marketing. In addition to being a past nominee for Canada's prestigious Top 40 Under 40 awards, Rick sits on the Government of Ontario's advisory panel for HealthyOntario.com, which guides the province's e-health initiatives.